Legal
Privacy Policy
How Softvix Solution collects, uses, and protects your personal information — including when you opt in to receive SMS communications from us.
Softvix Solution values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including when you opt in to receive SMS communications from us.
Information We Collect
We may collect the following types of information:
• Name, phone number, and email address
• Business information (if applicable)
• Any information you voluntarily provide through our website, forms, or communications
How We Use Your Information
We use your information to:
• Provide and manage our services (CRM, automation, website and app development, IDX/listing portals, lead generation, etc.)
• Communicate with you regarding appointments, updates, and support
• Send transactional and service-related messages
• Deliver SMS communications only if you have opted in
SMS Communications & Consent
By providing your phone number and opting in, you consent to receive SMS messages from Softvix Solution. These may include:
• Appointment reminders
• Follow-ups
• Customer support messages
• Service updates
Message frequency may vary. Standard message and data rates may apply.
You can opt out at any time by replying STOP to unsubscribe or HELP for assistance.
Contact Form Submissions
When you submit our contact form, the details you provide (such as your name, email, company, and message) are sent to us by email so we can respond to your enquiry. This information is not shared with third parties or used for marketing without your consent.
Data Sharing and Disclosure
We do not sell, rent, or share your personal information, including phone numbers, email or any other information related to your business with third parties for marketing or promotional purposes.
We may share information only with service providers who help us operate our business (e.g., communication platforms like Zoom Phone) or when required by law. All third parties are required to keep your information confidential.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.