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Glossary

Real Estate Software Glossary: Key Terms Explained

Plain-English definitions of the terms you’ll hear when planning real estate software, from MLS and the RESO Web API to lead routing, PropTech, and schema markup.

  • 38 key terms
  • Plain-English definitions
  • Linked to related services

These are the terms that come up most often when planning a website, platform, or app with a real estate software development team. New to the topic? Start with our complete real estate software development guide.

Real estate software terms, A to Z

Admin dashboard
A private screen where staff manage listings, leads, users, and reports in one place. See admin dashboard development.
Agent roster
The list of agents and their profiles on a real estate website, often with each agent’s listings and contact details.
API
Application programming interface: a defined way for two systems to exchange data, such as a website sending leads to a CRM.
Brokerage
A licensed real estate business that employs or sponsors agents.
CMA
Comparative market analysis: an estimate of a property’s value based on recent comparable sales, often offered as a home valuation tool on real estate websites.
Core Web Vitals
Google’s measurements of real-world page speed, responsiveness, and visual stability, used as signals in search rankings.
CRM
Customer relationship management: software that stores contacts, leads, and deals and tracks every interaction with them. See real estate CRM development.
Custom software
Software designed and built for one business’s needs, rather than a ready-made product used by many businesses.
Digital marketing
Promoting a business online through search ads, social media, email, content, and SEO. See real estate digital marketing.
Drip campaign
A series of automated emails or texts sent to a lead over time.
Headless CMS
A content system that stores content separately from the website design, so the same content can appear on a website, an app, or elsewhere.
Lead capture
Forms and tools on a website that collect a visitor’s contact details, such as valuation or showing requests.
Lead routing
Rules that assign each new lead to the right agent or team automatically, by area, listing, language, or availability. See real estate workflow automation.
Lead scoring
Ranking leads by how likely they are to act, based on their activity and details.
Listing feed
A regular transfer of listing data from an MLS or another source into a website or platform.
Listing platform
Software for publishing, searching, and managing property listings, such as a portal or marketplace. See listing platform development.
Marketplace
A platform where many parties, such as buyers, sellers, and brokers, list, search, and connect.
MLS
Multiple listing service: a shared database of property listings created and used by real estate professionals in a market.
MVP
Minimum viable product: the first, focused version of a product with only the core features needed to launch and learn.
Off-the-shelf software
Ready-made software sold to many businesses, usually by subscription.
PPC
Pay-per-click advertising: ads, such as Google search ads, where you pay each time someone clicks.
Property management software
Tools for managing rental properties, including tenants, leases, maintenance requests, and owner reporting.
PropTech
Short for property technology: software and digital products built for the real estate industry.
RESO Web API
The real estate industry’s modern standard for sharing listing data between MLSs and software.
Responsive design
A website layout that adapts to phones, tablets, and desktops.
Retargeting
Showing ads to people who have already visited your website, to bring them back. Platforms limit how this works for housing ads.
Saved search alerts
Emails or notifications that tell a buyer when new listings match their saved search.
Schema markup
Code that describes a page’s content to search engines, such as a business, a service, or FAQs.
SEO
Search engine optimization: improving a website so it ranks higher for relevant searches. See real estate SEO services.
Social media marketing
Building an audience and generating leads through posts, video, and ads on platforms such as Instagram and Facebook. See real estate social media marketing.
Special Ad Category
Meta’s required setting for housing, credit, and employment ads, which limits targeting by age, gender, and ZIP code.
Speed to lead
How quickly a business responds to a new inquiry. Faster first responses generally lead to more conversations.
Tenant portal
A secure area where tenants pay rent, submit requests, and see updates.
Transaction management
Tracking the documents, tasks, and deadlines of a deal from offer to closing.
Webhook
An automatic message one system sends to another when something happens, such as a new lead arriving.
White-label
Software rebranded and sold under another company’s name.

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